Hammock Camping Customer Service

Your Satisfaction is our Peace of Mind

Orders are processed within 24 hours, then delivered between 2-5 working days, depending upon destination. If a delay is anticipated, we will contact you for advice.

Need expert advice?
Please call 09 445 3999

Auckland residents are welcome to visit our store in Devonport.
Hammock Camping shares showroom space with Hammock World:

183 Victoria Road
Devonport
Ph: 09 445 3999

IMPORTANT - Please call prior to your visit:
Being a seasonal business we do not keep regular retail hours.
We need to arrange a convenient time for your visit.

How To Order

All products are in stock unless otherwise stated. We offer 3 easy options:

OPTION 1
Order on a Product Page by pressing the Add to Cart button. Payment can be made by:
• Credit Card
• Online Banking

OPTION 2
Phone your order through with your credit card details to 09 445 3999.

OPTION 3
Direct Credit to our bank account - details on request.

All orders are despatched by courier, which requires a (physical) residential or commercial address (NOT A PO BOX).

Shipping Cost

Auckland Metro $8.00
Waiheke & Great Barrier $16.00
North Island $12.00
North Island Rural $16.00
South Island $18.00

Processing

Orders are processed within 24 hours, then delivered between 2-5 working days, depending upon destination. If a delay is anticipated, we will contact you for advice.

Security

Our secure server offers safe online ordering with encrypted (SSL) coding to scramble the information you supply. This technology, combined with spam filters ensures security for your valuable personal details. Your credit card details will be destroyed immediately upon confirmation of authority of payment.

Privacy Policy

All personal information supplied will remain the property of Hammock Camping and will not be supplied to another party. Emails are sent to customers / site visitors who register their interest with us to receive product information. All automated emails contain a link which can be used to unsubscribe from our data base.

Links

Links to other websites are provided for convenience only. Hammock Camping is not responsible for the content or privacy practices of websites we link to.

Integrity

Hammock Camping is a compassionate business. We put Social Justice and Environmental Sustainability at the very top of our Business Priority.